Photo of Lynn Timms, Lactation Consultant and Toungue-tie treatment. Portsmouth, Hampshire.

Lynn Timms, Registered Nurse, Health Visitor ( Dip), BSc (Hons) Psychology, International Board Certified Lactation Consultant

Lactation Consultant.

International Board of Certified Lactation Consultants.

Providing breastfeeding preparation and support in your own home.

Frenulotomy (tongue tie division) procedure available.

Teacher of Developmental Baby Massage and Movement.

Serving Portsmouth , the Isle of Wight and the surrounding Hampshire area.

Breastfeeding Matters Privacy Notice

Breastfeeding Matters is registered with the Information Commissioners Office and in accordance with the new guide to the General Data Protection Regulation (GDPR) due to come into place in May 2018 steps have been taken to further improve the information you have shared with me during consultations, BFM group attendances, baby massage and Indian Head Massage sessions.

Additionally, as a member of the Nursing and Midwifery Council (NMC) working as a Registered Nurse and Health Visitor, I am required to maintain professional standards in all areas of my practice which includes record keeping and the safe storage of my documents. This is clearly covered in the NMC Code of Professional Standards and Behaviour for Nurses and Midwives.

To explain a bit more here are my responses to the GDPR guidelines:-

• What information is being collected?

In discussion with families about their feeding issues I am privileged to hear details about you and your baby's health, birthing and feeding experience.

I also receive personal information about you/your baby including date of birth, address, phone numbers, email address, NHS Numbers GP details etc.

When delivering training session on infant feeding issues I may collate contact email and work addresses for the distribution of follow up handouts, certificate of attendances and ongoing communications. NB any evaluation processes are anonymous.

When providing Baby Massages and Indian Head Massages I request that clients complete a comprehensive Health Questionnaire and Consent Form before the first treatment. This is updated as needed on future sessions.

Whilst not in place at the moment, I do plan to develop an on-line anonymous system for feedback on my services .

•What if parents/ clients notice there are inaccuracies in the documentation?

If you notice there are any inaccuracies in my documentation, please do contact me at your earliest opportunity on bfeedingmatters@yahoo.co.uk so that I can rectify the detail and send you the updated records.

•Can parents/ clients request a copy of the details stored?

Indeed, as parents, you can request to see any detail that I hold about you and your baby. However, remember that as routine I will be writing in your baby's Red Book and sending you an electronic copy of your baby's records. If you would also like a copy of the GP letter or Health Questionnaire ( for massage clients) please contact me on bfeedingmatters@yahoo.co.uk and I will aim to respond within 20 working days

• Who is collecting it?

As I work on my own, it will only be me taking details of your comprehensive history and answering my mobile should you call/text.

I do work alongside Mary-Jane Anderton (Osteopath) within my group setting and although we share the care of families and in your presence may discuss your baby, Mary-Jane will be responsible for her own documentation.

• How is it collected?

In discussion with families about their feeding issues I will write in your baby's Personal Child Health Record (Red Book) or, if not available during the consultation, provide a separate page for you to insert into the book.

Additionally I create,


• Why is it being collected?

For my professional requirements as a member of the Nursing and Midwifery Council (NMC) working as a Registered Nurse and Health Visitor, in accordance with the NMC Code of Professional Standards and Behaviour For Nurses and Midwives.

For ongoing continuity of care,
• in support of our discussions.
• to aid recall for you as the parents and me as your supporter.

• How will it be used?

Your information will be used in the ongoing care of your current and future baby's care.

Your information will not be shared with anyone without your knowledge or sold on to any other businesses

The exception to this will be if I have any concerns about the safety of your baby or children. Under these circumstances I would be professionally and legally obligated to share relevant information with appropriate agencies without your consent

Each year I collate statistics on the number of visits, type of feeding situations, comparison of age, sex of baby and feeding outcomes. The information will be lifted from your notes but collated anonymously for my audit purposes. I may contact you myself for baby/ feeding related events or topics of interest and this has been added to my consent form (April 2018).

• How will it be stored?

Hardcopy notes, attendance lists of study days, workshops, IHM Health Questionnaire and Consent - are kept in a locked cabinet in my home.

Electronic notes, attendance lists of study days, workshops, IHM Health Questionnaire and Consent - are kept on my password protected laptop and backed up on a password protected USB stick kept in the locked cabinet.

NB Notes related to care of babies will be stored for 25 years

My mobile is protected by password.

• Who will it be shared with?

As parents, you will retain your baby's Red Book so have all the information at your fingertips and you can share with any family members or professionals in your care.

In respect of the confidentiality of our conversations, please do not share direct exerts of your notes on social media sites without first discussing with me. If I have any concerns about the safety of your baby or children I would be professionally and legally obligated to share relevant information with appropriate agencies without your consent.

In my home visits you will be asked to sign a consent form to give me permission to create electronic notes which I will email you a protected copy. You will need a password to open this document and this will be sent separately via a text.

The consent form gives me permission to:-

• Liaise with health professionals as needed.

• Email your GP with details of your baby's tongue-tie division after follow up with yourself. Again this document will be a protected copy which will need a password to open. The password will be sent separately to your GP via another email.

If I have gained permission from you to take a picture of you and/or your baby this will be for training and professional use only and may appear on my website, in training presentations or on my resources.

If I have gained permission from you to use your feedback with may appear on the feedback section on my website.

• What will be the effect of this on the individuals concerned?

I am hoping that rather than cause concern, my documentation will provide continuity and transparency of care for you as parents.

If you have any concerns about my documentation practice or indeed have any suggestions as to how I can improve my systems, please do not hesitate to email me on bfeedingmatters@yahoo.co.uk

Links on Breastfeeding Matters website.

Please note this privacy notice only covers my Breastfeeding Matters website and does not cover all sites that can be linked to, or accessed from this site. Therefore, please be aware when you are moving to another siteto read the privacy statement on that site too.

This includes if I were to recommend a site to read for your information which I may send you via email or text, but also if you choose to 'like' or join any relatedsocial mediapages.

More information can be found at:

Information Commissioners Office.

General Data Protection Regulation.

NMC Code of Professional Standards and Behaviour For Nurses and Midwives

Lynn Timms
International Board Certified Lactation Consultant, Registered Nurse & Health Visitor
Breastfeeding Matters
Serving Portsmouth and the surrounding area.

Tongue-tie Practitioner
Baby Massage Teacher
Indian Head Massage Practitioner (Adult)

T: 07851 069146
W:www.breastfeedingmatters.co.uk
E: bfeedingmatters@yahoo.co.uk